General terms and conditions

You have registered for an event of We Ride NV, having its registered office at Ottergemsesteenweg-Zuid 808, 9000 Gent, VAT BE0687.797.702, hereinafter referred to as “PELOTON” or “the organiser”.

PELOTON is your single point of contact for all your questions. PELOTON can be reached every working day between 9 a.m. and 5 p.m. Telephone: 011/45.99.00 – E-mail:

Article 1.             Registration

At the time of registering, the Participant declares to be at least 18 or to have his legal guardian’s consent to register for the event.

The registration is only valid if the registration form has been completely and truthfully filled out, the registration fee and payment for extras have been paid in full and these general terms and conditions have been accepted.

Article 2.             Right of withdrawal

The registration falls under Art. VI, 53, 12° WER for which the right of withdrawal is excluded.

In case of non-participation, regardless of the reason, the registration fee and possible extras cannot be reclaimed.  

Article 3.             Storage space

Participation in an event and entering the event area is at the Participant’s own risk. At certain events, the organizer may provide a storage space where the Participant may leave personal belongings, without obligation and free of charge. The organization will take all reasonable safety measures to guard the storage space, however use is at the Participant’s own risk.  The organizer discourages the Participant to bring or store valuable items. The organizer shall not be liable in any case for damage, loss or theft of property of the Participant.

Article 4.             Participation

Participation in the event is only possible with a valid registration and if the following age requirements have been met:

Cycling events

Participants under the age of 16 must always be accompanied by a person older than 18. 

During the participation, proof of registration (number on chest, handle bars, wristband, etc.) must be visible at all times. 

The participant shall always respect the environment. The participant shall look after his/her own safety and the other participants. Participants must follow the instructions of the organisation, medical teams and police.

Participants shall at all times wear a helmet during cycling events.  The Highway Code needs to be respected.

The organisation reserves the right to exclude participants from participation who do not respect the provisions of these general terms and conditions or pose a danger to themselves or third parties. 

Article 5               Prices

The specified prices are always in Euros and inclusive of VAT, unless explicitly specified otherwise. 

Article 6               Payment

On registering, the participant must pay the full amount of the registration (registration fee and extras) using the provided online payment system.

PELOTON believes it has taken all possible and relevant precautions and as such acts as a normal and diligent online-seller.  Possible theft can therefore not be invoked against PELOTON. 

Article 7.             Change of registration

Participants who want to transfer their registration for an event to another person may do so by contacting WE RIDE by telephone (every working day between 9 a.m. and 5 p.m. on telephone number 011/45.99.27) or on site on the day of the event. In case of change of registration on site, the Participants shall be due an administrative cost as indicated on site.

Participants who want to change the distance may do so by contacting WE RIDE by telephone or on site on the day of the event. In case of change of distance on site, the Participants shall be due an administrative cost as indicated on site. If a supplement is due for the newly chosen distance, this will also be charged the Participants. 

It is not possible to exchange a registration for an event for another edition of that same event, nor for another event of the organizer.

Article 8.             Healthy & safe sports

Participation requires good health.  The participant declares to meet this condition.  Before participation, the organisation recommends a preventive sports medical examination at a certified sports doctor. 

Article 9.             Cancellation of the event – Force Majeure – Liability


PELOTON is only liable for a shortcoming attributable to it, insofar as this liability has not been explicitly excluded or limited in these general terms and conditions. In aggregate, the liability of PELOTON is in any case limited to compensating for direct damage (excluding indirect damage) and can never be in excess of the value of the service provided, being the registration fee.

Liability in the event of force majeure is excluded. Force majeure is understood to include any and all circumstances or events which are beyond the control of PELOTON that prevent it (even temporarily) from fulfilling its obligations in whole or in part. This includes, but is not limited to, non-delivery or late delivery or errors from suppliers or other engaged third parties, instructions, decisions or interventions of any kind by public or regulatory authorities (“fait du Prince”), terrorism or the threat of terror, weather conditions (such as extreme heat, thunder, storm, gusts, floods, etc.), fire, riot, war or threat of war, uprising, epidemics, pandemics (such as COVID-19), state of quarantine, disruptions in a (telecommunications) network or connection or used communication systems, riots on the public highway, blockades, strikes or lock-outs, demonstrations and other disturbing disturbances.

Cases of force majeure do not give the right to any reimbursement of the registration fee or any other form of compensation for damages.


COVID-19 is an extremely contagious virus that can lead to serious illness and death. An inherent risk of exposure to COVID-19 exists in any public place where people are present. Attending the event is entirely voluntary and at the participant’s own risk, and implies acceptance of the risks associated with exposure to COVID-19 or any other infectious disease, under which is understood any disease caused by an infectious or toxic substance that occurs through direct or indirect transmission of such substance by an infected person or other living organism or by an object. The organiser shall not be liable in any way in case of contamination with COVID-19 or other disease as a result of participation in or presence at the event.

If the organiser has to cancel the event due to an epidemic or pandemic (such as COVID-19 and any new outbreaks thereof) and/or emergency government measures (“force majeure”), the registration will automatically be transferred to the new date or the next edition of the event.


In case of cancellation of the event by PELOTON, other than in the event of force majeure, the tickets will be exchanged for tickets for a new / next edition of the event or another PELOTON event. Any other costs incurred in connection with the event, such as service and administration costs and any extras (such as merchandising, T-shirts, training schedule, charity, etc.), will not be reimbursed.

Article 10.           Personal details and intellectual property rights

All information of the participants is for PELOTON’s administration.  PELOTON and her partners will use the information for purposes of subscription to the Event and marketing and communication purposes. The General Data Protection Regulation 2016/679 relating to data processing lays down the access right to the data and the correction thereof.  At all times the participant can request the correction of his/her personal data based on the contact details specified in these general terms and conditions.

Through your participation to the event you declare you agree with a possible use of your details, photograph or portrait right in print, film, video, etc. for promotional purposes of PELOTON and its events, without claiming payment for this. 

The participant states he/she is familiar with the fact that techniques may be used that allow his/her exact location to be tracked at any moment by picking up signals of the chip, included in the proof of participation which the participant is wearing. The participant gives consent to PELOTON to make this information public so that it can be viewed by everyone.  

The participant gives consent to PELOTON to track his/her location real-time (live tracking) as described above, to save this data in a file, to provide it to third parties and to publish it online, through social media and mobile applications.

Article 11.           Comments/complaints

Comments need to be submitted via one of the channels specified in the heading.  PELOTON shall always, in all reasonableness, try to treat every comment within 10 days upon receipt through one of the aforementioned channels.  If this is not possible, it shall also be notified to the participant and an alternative timing is suggested.    

Article 12.           Validity of clauses

If one or a number of articles of these conditions are void or unlawful, for whatever reason, this does not prejudice the validity of the other parts of the conditions. 

Article 13.           Applicable law – Jurisdiction

These general conditions are governed by Belgian law. Any disputes arising from these general conditions fall within the exclusive jurisdiction of the competent courts of the registered office of PELOTON.